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DatabricksPySparkSnowflakeApache Airflow

Incident Progress

Stage 1
Alert Received
Stage 2
Airflow Investigation
Stage 3
Databricks Runtime Check
Stage 4
Dependency Analysis
Stage 5
Incident Creation
Stage 6
Temporary Rollback
Stage 7
Version Upgrade Fix
Stage 8
Prevention & Closure
INCIDENT XP
900 XP
Runtime Status
INCOMPATIBLE
Library conflict detected
Incident Status
OPEN
Production investigation active
Pipeline Health
FAILED
Spark job unable to execute
Business Impact
HIGH
Revenue dashboards not refreshed

Airflow DAG Monitoring

Airflow Scheduler
Revenue Extraction
Spark Submit
Dependency Validation
Snowflake Load
Dashboard Refresh

Incident War Room

Analytics Team
Revenue dashboards did not refresh this morning.
Data Engineering Lead
Spark jobs are failing after last night's runtime upgrade.
Platform Team
Databricks Runtime was upgraded to 13.3 LTS during maintenance.
Business Operations
Revenue reporting is delayed until the pipeline is restored.
Dependency Conflict Timeline
Databricks runtime upgrade introduced incompatible library versions, causing Spark jobs to fail during execution.
Dependency Compatibility Metrics
Runtime Upgrade: 07:30 AM Pipeline Failure: 08:03 AM Dependency Conflict: 08:20 AM Rollback Applied: 08:40 AM Pipeline Restored: 09:05 AM
🔴 HIGH PRIORITY INCIDENT

Library Version Mismatch Incident

Investigate and resolve a production pipeline failure caused by dependency conflicts introduced during a Databricks runtime upgrade.

Pipeline
daily_revenue_processing
Severity
MEDIUM
Production data pipeline failed due to dependency incompatibilities between the upgraded runtime environment and installed cluster libraries.

🔔 Alert Received

Revenue aggregation pipeline failed during the morning production run.
Alert: [SEV-1] Pipeline Failure Job: daily_revenue_aggregation Error: ModuleNotFoundError Severity: CRITICAL

Root Cause Analysis

Dependency Conflict Evidence
Component: Airflow Task Logs
ModuleNotFoundError Detected
FAILED
Component: Databricks Runtime
Version Upgrade Applied
DETECTED
Component: Cluster Libraries
Dependency Mismatch Found
CRITICAL
Dependency Conflict Monitoring
Runtime Version
13.3 LTS
Previous Runtime
10.4 LTS
Affected Pipelines
12
Severity
SEV-1
Platform Status
UNSTABLE

Production Engineering Workspace

Incident Decision Engine

Choose the safest production action to resolve the dependency conflict and restore pipeline execution.