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Incident Progress

Stage 1
Alert Received
Stage 2
Databricks Investigation
Stage 3
S3 Validation
Stage 4
Business Impact Check
Stage 5
Incident Creation
Stage 6
Source Team Follow-up
Stage 7
File Recovery
Stage 8
Prevention & Closure
INCIDENT XP
850 XP
File Status
MISSING
Expected inventory file not found
Incident Status
OPEN
Awaiting source file delivery
Data Freshness
STALE
Inventory data one day behind
Business Impact
MEDIUM
Inventory dashboards delayed

Airflow DAG Monitoring

File Arrival
Ingestion Job
Validation
Snowflake Load
Reporting

Incident War Room

Business Operations
Inventory dashboard data has not refreshed today.
Data Engineering Lead
Source inventory file appears to be missing from the expected S3 location.
Source Systems Team
Upstream batch process is delayed. Investigation in progress.
Analytics Team
Reporting refresh is waiting for today's inventory load.
File Arrival Timeline
Expected inventory file did not arrive before the scheduled SLA.
Runtime Metrics
Expected Arrival: 05:00 AM Actual Arrival: 11:05 AM Delay: 6 Hours
🔴 HIGH PRIORITY INCIDENT

Missing / Delayed Source File Incident

Investigate and resolve a production ingestion failure caused by a missing upstream inventory file. Validate source delivery, assess business impact, coordinate with source teams, recover data freshness, and implement preventive controls.

Pipeline
daily_inventory_ingestion
Severity
MEDIUM
Production ingestion workflow failed because the expected inventory source file was not delivered to S3 before the scheduled processing window.

🔔 Alert Received

PagerDuty generated a production alert indicating that the daily inventory ingestion job could not locate the expected source file.
Alert: Source File Missing Job: daily_inventory_ingestion Severity: SEV-2 Expected File: inventory_2025-11-15.csv Expected Location: s3://shopverse-data/inventory/2025-11-15/ Business Impact: Inventory reporting delayed

Root Cause Analysis

Spark Runtime Evidence
Component: S3 Inventory Path
Source File Missing
FAILED
Component: Source System
Batch Delivery Delayed
DETECTED
Component: Inventory Feed
Awaiting File Arrival
CRITICAL
Source File Monitoring
Expected Arrival
05:00 AM
Actual Arrival
11:05 AM
Delay Duration
6 Hours
Severity
MEDIUM

Production Engineering Workspace

Incident Decision Engine

Choose the safest production action to handle the missing source file and restore data freshness.